Oklahoma City Senior AdvisorHaven Home Health & Hospice is a Medicare-certified home health agency based at 4211 28TH Ave Nw Ste 111 in Norman, OK 73069. Medicare first certified it in 2019, 7 years ago. Medicare rates its quality of patient care at 3 out of 5 stars, below the Oklahoma average of 3.5. Its strongest result against the Oklahoma average is flu shot status checked; its weakest is got better at getting in and out of bed.
What is Haven Home Health & Hospice's Medicare record?
| Agency | Haven Home Health & Hospice |
|---|---|
| Address | 4211 28TH Ave Nw Ste 111, Norman, OK 73069 |
| Phone | (405) 455-2275 |
| Medicare provider number (CCN) | 377794 |
| Ownership | Proprietary |
| Medicare-certified since | 04/29/2019 |
How does Haven Home Health & Hospice score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Haven Home Health & Hospice. It is better than the Oklahoma average on 3 and worse on 1.
| Measure | Haven Home Health & Hospice | Oklahoma average | U.S. average | vs. Oklahoma |
|---|---|---|---|---|
| Started care on time | 99.2% | 97.4% | 96.6% | About the same |
| Got better at walking or moving around | 87.6% | 88.5% | 88.6% | About the same |
| Got better at getting in and out of bed | 85.1% | 89.4% | 89.8% | Worse |
| Got better at bathing | 90% | 91.1% | 90.7% | About the same |
| Breathing improved | 89.1% | 88.6% | 91.5% | About the same |
| Got better at taking medicines correctly | 85.3% | 87.8% | 88.3% | About the same |
| Medication issues addressed on time | 99.3% | 95.6% | 94.4% | Better |
| Flu shot status checked | 80% | 60.5% | 63.3% | Better |
| Met expected function at discharge | 85.5% | 72.9% | 71.7% | Better |
| Falls with major injury (lower is better) | 1.1% | 1.6% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.5% | 0.3% | 0.2% | About the same |
Where it stands out: flu shot status checked, met expected function at discharge and medication issues addressed on time.
Where it trails: got better at getting in and out of bed.
What do patients say about Haven Home Health & Hospice?
81% of surveyed patients said they would definitely recommend Haven Home Health & Hospice, based on 147 completed surveys. The Oklahoma average is 82%.
| Survey question | Haven Home Health & Hospice | Oklahoma average | U.S. average | vs. Oklahoma |
|---|---|---|---|---|
| Team gave care in a professional way | 89% | 91% | 89% | About the same |
| Team communicated well | 91% | 88% | 86% | Better |
| Team discussed medicines, pain and home safety | 87% | 86% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 84% | 88% | 85% | Worse |
| Would definitely recommend the agency | 81% | 82% | 79% | About the same |
Do Haven Home Health & Hospice's patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Haven Home Health & Hospice, it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 81% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4% |
| Preventable hospital stays during care | Same As National Rate | 11.5% |
Which home health services does Haven Home Health & Hospice provide, and which does it not?
Haven Home Health & Hospice reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Haven Home Health & Hospice? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Oklahoma City-area ZIP codes does Haven Home Health & Hospice serve?
Haven Home Health & Hospice tells Medicare it serves 76 ZIP codes in Oklahoma City and Oklahoma, Cleveland, Canadian, Logan, Grady and McClain counties, out of 93 in total.
- 73003
- 73004
- 73007
- 73008
- 73010
- 73012
- 73013
- 73018
- 73020
- 73025
- 73026
- 73034
- 73036
- 73044
- 73045
- 73049
- 73051
- 73054
- 73059
- 73064
- 73065
- 73066
- 73068
- 73069
- 73071
- 73072
- 73078
- 73080
- 73084
- 73089
- 73090
- 73093
- 73099
- 73103
- 73104
- 73105
- 73106
- 73107
- 73108
- 73109
- 73110
- 73111
- 73112
- 73114
- 73115
- 73116
- 73117
- 73118
- 73119
- 73120
- 73121
- 73122
- 73127
- 73128
- 73129
- 73130
- 73131
- 73132
- 73134
- 73135
- 73139
- 73141
- 73142
- 73149
- 73150
- 73151
- 73159
- 73160
- 73162
- 73165
- 73169
- 73170
- 73173
- 73179
- 73762
- 74857
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Haven Home Health & Hospice before starting care?
Ask about transfer training
85.1% of patients improved at getting in and out of bed (Oklahoma average 89.4%). Ask whether the therapist will train the family member who does the lifting, not only the patient.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Which other home health agencies serve Norman, OK?
These Medicare-certified agencies are also based in or near Norman.
- Lifespring Home Health — 4.5 of 5 stars
- Traditions Health Care of Norman LLC — 4 of 5 stars
- Truheart Home Health LLC — 3.5 of 5 stars
- Completecare Home Health, LLC — 4.5 of 5 stars
- Choice Health at Home - Norman — 4 of 5 stars
- Enhabit Home Health of Central Oklahoma — 2.5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Haven Home Health & Hospice Medicare-certified?
Yes. Haven Home Health & Hospice is certified by Medicare under provider number 377794 and has been since 2019. Original Medicare pays certified agencies directly for covered home health care.
What is Haven Home Health & Hospice's Medicare star rating?
3 out of 5 for quality of patient care. The Oklahoma average is 3.5. Its patient survey rating is 4 out of 5.
Does Haven Home Health & Hospice provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
