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Frontier Hospice: Medicare Hospice Quality Record in Norman, OK

Frontier Hospice is a Medicare-certified hospice in Norman, OK with a Hospice Care Index of 9 out of 10 and 3 of 5 stars from family caregivers. Visit…

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Home›In-Home Care›Hospices›Frontier Hospice

Frontier Hospice is a Medicare-certified hospice based at 2782 Washington Street, Suite 100 in Norman, OK 73069. It has been certified since 1999. It cares for about 207 patients on an average day, making it one of the larger hospices in the area. It scores 9 out of 10 on Medicare's Hospice Care Index; the Oklahoma average is 8.7. Family caregivers rate it 3 out of 5 stars. The index flags 4 areas where it is worse than the Oklahoma average, starting with gaps in nursing visits longer than 7 days.

9 / 10Hospice Care Index
★★★☆☆3 / 5Family caregiver survey
207Patients on an average day
1999Medicare-certified since

What is Frontier Hospice's Medicare record?

HospiceFrontier Hospice
Address2782 Washington Street, Suite 100, Norman, OK 73069
Phone(405) 789-2913
Medicare provider number (CCN)371570
OwnershipFor-Profit
Medicare-certified since04/09/1999

How does Frontier Hospice score on Medicare's Hospice Care Index?

Frontier Hospice scores 9 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Oklahoma average it is better on 1 of the indicators below and worse on 4.

IndicatorFrontier HospiceOklahoma averageU.S. averagevs. Oklahoma
Gaps in nursing visits longer than 7 days (lower is better)55%37%52.4%Worse
Patients discharged alive within 7 days (lower is better)5.4%7.3%7.3%About the same
Patients discharged alive after 180 days or more (lower is better)46.4%36%37.4%Worse
Live discharge followed by a hospital stay and readmission to hospice (lower is better)17.9%14%8.5%Worse
Live discharge followed by death in hospital (lower is better)1.3%2.6%2.1%About the same
Nurse minutes per routine home care day13.6 min57.1 min19.9 minWorse
Share of skilled nursing minutes given on weekends5.8%6.9%9.6%About the same
Patients visited by a nurse in the last 3 days of life97.9%94.3%89.3%Better

Separately, 97.8% of its patients received all seven recommended care steps at admission (Oklahoma average 93%) and 84.1% were visited by a nurse or social worker on at least two of their last three days (Oklahoma average 54.9%).

What do families say about Frontier Hospice?

84% of family caregivers said they would definitely recommend Frontier Hospice; the Oklahoma average is 86%. The survey goes to the family member who was the main caregiver, after the patient has died.

Survey questionFrontier HospiceOklahoma averageU.S. averagevs. Oklahoma
Team always communicated well80%82%82%About the same
Team always provided timely help74%80%78%Worse
Team always treated the patient with respect90%92%91%About the same
Right amount of emotional and spiritual support90%91%91%About the same
Patient always got help for pain and symptoms72%78%76%Worse
Caregivers rated the hospice 9 or 1078%83%83%Worse
Would definitely recommend the hospice84%86%85%About the same

Where does Frontier Hospice deliver care, and to whom?

41% of frontier hospice's care is delivered in assisted living and its largest patient group by diagnosis is dementia (28%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.

Where care is deliveredShare of patients
In assisted living41%
At home40%
In a nursing facility19%
Primary diagnosisShare of patients
Dementia28%
Cancer25%
Other conditions18%
Heart and circulatory disease17%
Respiratory disease11%
Stroke5%

Which Oklahoma City-area ZIP codes does Frontier Hospice serve?

Frontier Hospice tells Medicare it serves 78 ZIP codes in Oklahoma City and Oklahoma, Cleveland, Canadian, Logan, Grady and McClain counties.

  • 73002
  • 73003
  • 73008
  • 73010
  • 73012
  • 73013
  • 73018
  • 73020
  • 73025
  • 73026
  • 73028
  • 73034
  • 73036
  • 73044
  • 73045
  • 73049
  • 73051
  • 73054
  • 73059
  • 73063
  • 73064
  • 73065
  • 73067
  • 73068
  • 73069
  • 73070
  • 73071
  • 73072
  • 73078
  • 73080
  • 73082
  • 73084
  • 73089
  • 73093
  • 73095
  • 73099
  • 73102
  • 73103
  • 73104
  • 73105
  • 73106
  • 73107
  • 73108
  • 73109
  • 73110
  • 73111
  • 73112
  • 73114
  • 73115
  • 73116
  • 73117
  • 73118
  • 73119
  • 73120
  • 73121
  • 73122
  • 73127
  • 73128
  • 73129
  • 73130
  • 73131
  • 73132
  • 73134
  • 73135
  • 73139
  • 73142
  • 73149
  • 73150
  • 73151
  • 73159
  • 73160
  • 73162
  • 73165
  • 73170
  • 73173
  • 73179
  • 73762
  • 74857

What should you ask Frontier Hospice before choosing it?

Ask how often the nurse visits

55% of Frontier Hospice's patients went more than seven days without a nursing visit at some point, against 37% across Oklahoma. Ask for the planned visit schedule in writing and who decides when it changes.

Ask how eligibility is reviewed

46.4% of its live discharges came after six months or more of care (Oklahoma average 36%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.

Ask how a crisis at home is handled

17.9% of its live discharges were followed by a hospital stay and a return to hospice (Oklahoma average 14%). Ask who comes to the house in a symptom crisis and how fast.

Ask what the family is expected to do

Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.

Which other hospices serve Norman, OK?

All Medicare-certified hospices in Oklahoma City and Oklahoma, Cleveland, Canadian, Logan, Grady and McClain counties

Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.

Common questions

Is Frontier Hospice Medicare-certified?

Yes. Frontier Hospice is certified by Medicare under provider number 371570 and has been since 1999.

What is Frontier Hospice's Hospice Care Index score?

9 out of 10 in the current Medicare data. The Oklahoma average is 8.7.

How large is Frontier Hospice?

It cares for about 207 patients on an average day.

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