Oklahoma City Senior AdvisorMercy Hospice is a Medicare-certified hospice based at 4401 W Memorial Road, Suite 116 in Oklahoma City, OK 73120. It has been certified since 1990. It cares for about 72 patients on an average day, making it a mid-sized hospice. It scores 10 out of 10 on Medicare's Hospice Care Index; the Oklahoma average is 8.7. Family caregivers rate it 3 out of 5 stars. The index flags 2 areas where it is worse than the Oklahoma average, starting with patients discharged alive after 180 days or more.
What is Mercy Hospice's Medicare record?
| Hospice | Mercy Hospice |
|---|---|
| Address | 4401 W Memorial Road, Suite 116, Oklahoma City, OK 73120 |
| Phone | (405) 486-8600 |
| Medicare provider number (CCN) | 371509 |
| Ownership | Non-Profit |
| Medicare-certified since | 03/20/1990 |
How does Mercy Hospice score on Medicare's Hospice Care Index?
Mercy Hospice scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Oklahoma average it is better on 3 of the indicators below and worse on 2.
| Indicator | Mercy Hospice | Oklahoma average | U.S. average | vs. Oklahoma |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 24.5% | 37% | 52.4% | Better |
| Patients discharged alive within 7 days (lower is better) | 7.8% | 7.3% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 48.9% | 36% | 37.4% | Worse |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 10% | 14% | 8.5% | Better |
| Live discharge followed by death in hospital (lower is better) | 0% | 2.6% | 2.1% | About the same |
| Nurse minutes per routine home care day | 15.6 min | 57.1 min | 19.9 min | Worse |
| Share of skilled nursing minutes given on weekends | 6.1% | 6.9% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 97.6% | 94.3% | 89.3% | Better |
Separately, 95.5% of its patients received all seven recommended care steps at admission (Oklahoma average 93%) and 58.1% were visited by a nurse or social worker on at least two of their last three days (Oklahoma average 54.9%).
What do families say about Mercy Hospice?
85% of family caregivers said they would definitely recommend Mercy Hospice; the Oklahoma average is 86%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Mercy Hospice | Oklahoma average | U.S. average | vs. Oklahoma |
|---|---|---|---|---|
| Team always communicated well | 80% | 82% | 82% | About the same |
| Team always provided timely help | 77% | 80% | 78% | Worse |
| Team always treated the patient with respect | 89% | 92% | 91% | Worse |
| Right amount of emotional and spiritual support | 89% | 91% | 91% | About the same |
| Patient always got help for pain and symptoms | 75% | 78% | 76% | Worse |
| Caregivers rated the hospice 9 or 10 | 82% | 83% | 83% | About the same |
| Would definitely recommend the hospice | 85% | 86% | 85% | About the same |
Where does Mercy Hospice deliver care, and to whom?
71% of mercy hospice's care is delivered at home and its largest patient group by diagnosis is cancer (30%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 71% |
| In a nursing facility | 14% |
| In assisted living | 12% |
| In a hospital | 4% |
| Primary diagnosis | Share of patients |
|---|---|
| Cancer | 30% |
| Heart and circulatory disease | 21% |
| Other conditions | 17% |
| Dementia | 14% |
| Respiratory disease | 11% |
| Stroke | 8% |
Which Oklahoma City-area ZIP codes does Mercy Hospice serve?
Mercy Hospice tells Medicare it serves 71 ZIP codes in Oklahoma City and Oklahoma, Cleveland, Canadian, Logan, Grady and McClain counties.
- 73003
- 73007
- 73008
- 73010
- 73012
- 73013
- 73018
- 73020
- 73025
- 73026
- 73028
- 73034
- 73036
- 73044
- 73045
- 73049
- 73050
- 73054
- 73064
- 73065
- 73068
- 73069
- 73071
- 73072
- 73078
- 73089
- 73090
- 73099
- 73103
- 73104
- 73105
- 73106
- 73107
- 73108
- 73109
- 73110
- 73111
- 73112
- 73114
- 73115
- 73116
- 73117
- 73118
- 73119
- 73120
- 73121
- 73122
- 73127
- 73128
- 73129
- 73130
- 73131
- 73132
- 73134
- 73135
- 73139
- 73141
- 73142
- 73149
- 73150
- 73151
- 73159
- 73160
- 73162
- 73165
- 73169
- 73170
- 73179
- 73762
- 74831
- 74857
What should you ask Mercy Hospice before choosing it?
Ask how eligibility is reviewed
48.9% of its live discharges came after six months or more of care (Oklahoma average 36%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.
Ask how long nursing visits last
Its nurses average 15.6 minutes per routine care day, against 57.1 minutes across Oklahoma. Ask how long a typical visit lasts and whether the same nurse comes each time.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Which other hospices serve Oklahoma City, OK?
- Affinity Care of Oklahoma LLC — Hospice Care Index 10 of 10
- Complete Hospice Care of Oklahoma City — Hospice Care Index 10 of 10
- Legacy Family Hospice, LLC — Hospice Care Index 10 of 10
- Suncrest Hospice — Hospice Care Index 10 of 10
- Valir Hospice Care, LLC — Hospice Care Index 10 of 10
- 1ST Choice Hospice Care — Hospice Care Index 9 of 10
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Mercy Hospice Medicare-certified?
Yes. Mercy Hospice is certified by Medicare under provider number 371509 and has been since 1990.
What is Mercy Hospice's Hospice Care Index score?
10 out of 10 in the current Medicare data. The Oklahoma average is 8.7.
How large is Mercy Hospice?
It cares for about 72 patients on an average day.
